Refund & Return Policy
We accept returns within 14 days of delivery. Items must be:
- Unworn
- Unwashed
- In original packaging with tags still attached
Refunds: Refunds are issued to the original payment method within 5-7 business days of receiving your return.
Exchanges: We do not offer direct exchanges at this time. To get a different item or size, please place a new order after your return is processed.
Shipping Policy
Orders are processed within 1-5 business days after payment. Shipping times vary based on the destination and selected shipping method.
Tracking: Customers receive tracking numbers via email once their order ships.
Shipping Fees: Calculated at checkout. Shipping costs are non-refundable unless due to an error on our part.
International Orders: Customers outside the U.S. are responsible for custom duties, VAT, or import taxes upon delivery.
Privacy Policy
We respect your privacy. Any personal information collected during checkout (name, address, email, etc.) is used solely to fulfill your order and provide customer service.
We do not sell or share your information with third parties, except for payment processors and shipping services used to complete your order.
To request account or data deletion, contact us at contact@stellapieces.com
Terms and Conditions
By accessing our website or placing an order, you agree to the following:
- Prices and availability may change without notice.
- Orders may be canceled or refunded at our discretion.
- We reserve the right to refuse service to anyone.
- Use of our content (images, logos, designs) is prohibited without written permission.
- You agree not to use our products for illegal or unauthorized purposes.